Privacy Statement
Last updated: October 5, 2025
Our Commitment to Privacy
ZINBLOCK FZE is committed to protecting your personal information and your right to privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your data when you use our Platform.
Information We Collect
Personal Identification Information
Name, email address, phone number, date of birth, nationality, government-issued ID, proof of address, biometric data (for verification purposes)
Financial Information
Bank account details, cryptocurrency wallet addresses, transaction history, source of funds documentation, tax identification numbers
Technical Information
IP address, device information, browser type, usage data, cookies, login timestamps, geolocation data
Investment Activity
Properties viewed, investments made, trading activity, portfolio composition, communication preferences
How We Use Your Information
Account Management
- • Identity verification (KYC)
- • Account authentication
- • Customer support
Compliance
- • AML/CFT screening
- • Regulatory reporting
- • Fraud prevention
Service Delivery
- • Processing transactions
- • Distributing rental income
- • Providing investment updates
Platform Improvement
- • Analytics and research
- • Personalization
- • Security enhancements
Information Sharing and Disclosure
We may share your information with:
We never sell your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard security measures including:
256-bit encryption
24/7 monitoring
Regular audits
Your Privacy Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to processing of your data
- Withdraw consent at any time
To exercise these rights, contact privacy@zinblock.com
Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Financial records are retained for 7 years as required by UAE regulations. After account closure, we may retain certain information for legal, audit, and compliance purposes.
International Data Transfers
Your information may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Contact Us
For privacy-related questions or to exercise your rights:
Data Protection Officer
Email: privacy@zinblock.com
Address: 04, Sheikh Rashid Tower, Dubai World Trade Centre, Dubai, UAE